How to read your Quarantine Report

1. Spam Type - This tells you the category of
SPAM that was caught. It is informational Only
2. Subject line - This is the subject line of
the message that was quarantined. 3.
From Address - The address which the message was sent from .
4. Date - This is the date/time on the message.
5. Size - This tells you in KB how large the
message is. 6. Expiry - The Expiry is
how long the message will remain in quarantine before being automatically
deleted. When the Expiry reaches 0, the message will be deleted
automatically. 7. Release - By clicking
on this link you will release the message. Released messages should
appear in your inbox within 5 minutes. The message will keep the
original date/time as seen on the Quarantine report. If you have
received mail since that date/time the newly released message will not appear
at the top of your inbox, but with other messages with the same date/time.
8. Delete - This deletes the message from the
quarantine. Once the message is deleted there is no way to retrieve it. |